The Windows Image Acquisition (WIA) service is dependent upon the Shell Hardware Detection Service, while the Shell Hardware Detection Service is dependent upon these services: Remote Procedure Call RPC, DCOM Server Process Launcher, and RPC Endpoint Mapper. Ensure these services are set to Automatic and the Service status is Running.If your HP scanner issue still persists, follow these steps to enable some more services: ![]() Try to use your HP scanner again and see if it works now.
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